• Great cameras and Great creators
    deserve Great service.



Introducing Lumix PRO Services

LUMIX Pro Services (LPS) is designed to support LUMIX users at every level, providing an access warranty program and serving as a gateway for authorized camera and lens repair. The LPS program also provides members with exclusive promotions and opportunities to provide direct feedback on our products.

There are two levels of LUMIX Pro Services in India.

LPS Silver Membership is a FREE program for non-professional photographers and videographers using LUMIX gear.

LPS Platinum Membership is also a free program designed for professional photographers, filmmakers, and cinematographers, offering prioritized support, expedited delivery and repairs, special discounts, exclusive phone support and more. Our goal is to provide everything you count on to operate and grow a successful business with Lumix.

Please note, LPS is the only authorized repair program for LUMIX gears in India (Delhi, Mumbai & Bangalore).




Benefits

PLATINUM MEMBERSHIP
SILVER MEMBERSHIP
Onsite service (pick up and drop the product)
Twice a year
No
Demo camera/Lens unit support to hands on new model*
Yes
Yes
Discount of purchase on new lens limited upto
3 No.'s
1 No.
Discount on labor fee for registered panasonic photographic
30% Off on Labor Fee
5% Off on Labor Fee
Priority repair services for Panasonic Lumix Camera**
Yes
Yes
Content sharing on our Social media platform
Yes
Yes
Invitation to paid workshops conducted by well known DOP's
50% off
20% Off
Referral discount program on MRP
15% discount
10% discount
Provision of backup camera equipment service in case the repair is not done in 72 hrs*
Yes
No
Invitation to new camera launch events conducted by Pansonic Lumix
Yes
No
Free Sensor or EVF Clean, Lens Calibration, Firmware Update
Twice a year
Once a year
Annual Members meet
Yes
No
Prompt support***
Yes
No
Membership applicable across
Delhi, Bangalore & Mumbai
Delhi, Bangalore & Mumbai
Annual Membership Fee
Free
Free
* Depending on stock availability. ** Priority repair time of 24-48 hours in case of Platinum and 48-72 hours in case of Silver. *** 1. Mr. Karthick: karthick.sridharan@in.panasonic.com, 2. Mr. Raghuvaran: raghuvaran.ranganath@in.panasonic.com



Eligibility
The following are the ownership prerequisites for membership.
Gear needs to have been purchased from an authorized Indian dealer.?
PLATINUM MEMBERSHIP
Limited Time Eligibility Offer!:
Standard Requirement:
2 No.'s of professional bodies to be owned + 4 No.'s of lenses to be owned
SILVER MEMBERSHIP
Limited Time Eligibility Offer!:
1 professional camera body to be owned + 1 lens to be owned

Ready to get Started?





FAQ's

I previously signed up for Lumix PRO Services (LPS) but now I can't log in?

You likely need to set up your password for the first time. On the log-in screen, make sure to click 'Create My Password' below the log-in credentials to set up a password.

Can I be a member of LPS if I own a point and shoot camera?

Yes, any Lumix camera or lens qualifies you for LPS membership.

Do I need to be an LPS member to get my 2 Years Warranty?

Every LUMIX camera purchased is eligible for 2 years warranty and lens purchased gets warranty of 1 year. In order to register your product, store your proof of purchase and serial, keep track of your warranty dates and process service and repairs, you will need to sign up for LPS.

Do I need to sign up for marketing to be an LPS member?

No, you can choose to opt out of marketing and only receive messages around service. You can also unsubscribe from LUMIX email at any time by clicking 'unsubscribe' at the bottom of the email. Panasonic will never share your information with any other company ' you can read our full privacy policy.

Can I sign up for a silver membership and then upgrade to Platinum later?

Yes, if you meet the eligibility requirements for Platinum membership, you will see an option in your account to upgrade.